Support - ZKTeco Europe Knowledgebase

If forgetting the communication password, how to connect the device with the ZKAccess 3.5 software if it shows comm pwd error.

1. Please restore the device to the factory default, when connecting the device with the software, set the comm pwd to be blank.

2. If it does not work when restoring the factory default, please contact with the technician to update the communication parameter.

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