Support - ZKTeco Europe Knowledgebase

Enrolment BioTime 8.

Hi,
We have installed two proface x devices with BioTime 8. All the employee data has been entered into the software, what is the best way to transfer this to the devices so staff can start enrolling?

Will staff have to enrol on both devices or just one?

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Hi,

I had already done this and it says the devices are connected, no info has sent across however.

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Hi,

I have found what the issue was, the anti virus was deleting iclockservice.exe.

Thanks,

 

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